The questions people actually ask.

From Coomera in the north down to Kingscliff in NSW — the whole Gold Coast plus the Tweed coastal strip, and the inland suburbs in between. Not sure about yours? Check it in the 'Do we cover your suburb?' box on our home page, or just ask.

If you send an SMS with a photo during business hours, usually inside the hour. Email goes the same day. Phone is real-time when we're not on a roof.

Yes — no charge to come on site, walk the job, and send back a fixed-price quote.

Yes. The offer runs from a repair through to a kitchen or bathroom renovation. It is not a whole house, and it is not small jobs only. Text photos of the job and we will quote it.

When plumbing, electrical or fire work needs a ticket, we bring in that specialist and their licence number goes on the quote. We still finish the job. You get one contact and one invoice.

Bank transfer once the job is signed off — no surprises on the invoice. Cash on completion is fine for smaller jobs.

Yes. Quotes and invoices come itemised, with photos, in the format your management software or committee reporting pack expects.

No — we're not the 2am response team. Our hours are Mon–Sat, 7:30am–4:30pm. For genuine after-hours emergencies (active water leaks, gas, electrical), call the licensed specialist your strata insurer recommends.

We'll tell you straight away. When a job needs a ticketed specialist, their licence number goes on the quote and we still finish the job. For things outside the work we do, we'll say so.