The questions people actually ask.

Yes — we carry public liability cover. For licensed trades like plumbing, electrical, and fire, we coordinate licensed specialists and put their licence numbers on your quote, so every part of the job is covered properly.

From Coomera in the north down to Kingscliff in NSW — the whole Gold Coast plus the Tweed coastal strip, and the inland suburbs in between. Not sure about yours? Check it in the 'Do we cover your suburb?' box on our home page, or just ask.

If you send an SMS with a photo during business hours, usually inside the hour. Email goes the same day. Phone is real-time when we're not on a roof.

Yes — no charge to come on site, walk the job, and send back a fixed-price quote.

Both. From hanging a door, fixing a lock, or patching plasterboard through to full kitchen and bathroom renovations — one number takes the lot.

Yes — we coordinate licensed specialists for any plumbing, electrical, or fire work, manage them on site, and put their licence numbers on the quote. You get one point of contact and one invoice.

Bank transfer once the job is signed off — no surprises on the invoice. Cash on completion is fine for smaller jobs.

Yes. Quotes and invoices come itemised, with photos, in the format your management software or committee reporting pack expects.

No — we're not the 2am response team. Our hours are Mon–Sat, 7:30am–4:30pm. For genuine after-hours emergencies (active water leaks, gas, electrical), call the licensed specialist your strata insurer recommends.

We'll tell you straight on the first call. For licensed trades we don't hold in-house we bring in a licensed sub we trust. For things outside our wheelhouse entirely (tree work, pest, heritage), we'll point you to someone we'd use ourselves.