Privacy Policy

Information you give us. When you request a quote, send a message, or use our chat, we collect the details you provide — typically your name, phone number, email, the description of the work, and any photos you choose to share.

Information collected automatically. Like most websites, we collect basic, largely anonymous usage data to keep the site working well — for example pages viewed and general device/browser type, via Vercel Analytics (which does not use tracking cookies) and Microsoft Clarity (which helps us see how the site is used and may set cookies).

We use your information to:

• respond to your enquiry and prepare a quote;
• schedule, carry out, and follow up on work;
• coordinate the right licensed specialist for your job; and
• maintain, secure, and improve this website.

We do not sell your personal information. We may share it with:

• the vetted, licensed specialist assigned to your job, so they can carry out the work;
• service providers that help us run the business and website (for example our website host Vercel, email, and the analytics tools named above); and
• authorities where we are required to by law.

Microsoft Clarity may set cookies to understand how visitors use the site. You can control or clear cookies in your browser settings. For more detail, see the Microsoft Privacy Statement.

We keep your information only for as long as we need it to provide our services and meet our legal and record-keeping obligations, then remove it.

You can ask to access or correct the personal information we hold about you, or ask us to delete it where we’re not required to keep it. Just get in touch and we’ll help.

Questions about your privacy? Email info@propertyrepairsgc.com or call 0481 283 435.